| Developer: | Zoho Corporation (253) | ||
| Price: | Free | ||
| Rankings: | 0 | ||
| Reviews: | 0 Write a Review | ||
| Lists: | 0 + 0 | ||
| Points: | 0 + 115 ¡ | ||
| Points + 1 | |||
Description
Here are some of the app’s other features:
● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.
● Track time spent by adding worklogs.
● Add and reply to requests with attachments.
● Utilize day and night mode support.
● Customize the ticket details view with the desired fields.
● Optimize IT service desk KPIs using closure codes and status change comments.
● Monitor IT technician's productivity with the worklog timer under request details.
● Create knowledge base articles with rich-text formatting.
● Leverage multiple login methods, including SAML authentication.
● Execute field and form rules when adding or editing a request.
● Auto-populate the ticket description when users reply to technicians from the app.
Screenshots
What's new
- Version: 7.4.2
- Updated:
- 1. This version supports dynamic criteria for lookup fields in Request and Asset forms.
2. General bug fixes and performance improvements.
Price
- Today: Free
- Minimum: Free
- Maximum: Free
Track prices
Developer
- Zoho Corporation
- Platforms: Android Apps (114) iOS Apps (119) macOS Apps (20)
- Lists: 7 + 5
- Points: 33 + 317,171 ¡
- Rankings: 0
- Reviews: 0
- Discounts: 0
- Videos: 21
- RSS: Subscribe
Points
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Rankings
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Lists
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Reviews
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Additional Information
- Category:
iOS Apps›Business - OS:
iPad,iPhone,iOS 13.0 and up - Size:
207 Mb - Supported Languages:
Arabic,Chinese,Croatian,Czech,Danish,Dutch,English,Finnish,French,German,Hebrew,Hungarian,Italian,Japanese,Korean,Norwegian,Polish,Portuguese,Russian,Spanish,Swedish,Turkish,Vietnamese - Content Rating:
4+ - App Store Rating:
4.3(115) - Updated:
- Release Date:
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