| Developer: | RSUPPORT Co., Ltd. (11) | ||
| Price: | Free | ||
| Rankings: | 0 | ||
| Reviews: | 0 Write a Review | ||
| Lists: | 0 + 0 | ||
| Points: | 0 + 94 ¡ | ||
| Points + 1 | |||
Description
• Improve First Call Resolution
• Reduce Time to Resolution
• Increase Overall Satisfaction
[Key Features]
1. Real-time Video Streaming
Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2. Screen Capture
Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Easy to Connect
All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.
[Receiving Video Support - Customers]
1. Download, install, and then launch the VisualSupport application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended Android OS : 4.0 ~ 11.0
Screenshots
Video
What's new
- Version: 7.4.0.250
- Updated:
Price
- Today: Free
- Minimum: Free
- Maximum: Free
Track prices
Developer
- RSUPPORT Co., Ltd.
- Platforms: Android Apps (10) Steam Games (1)
- Lists: 0 + 0
- Points: 0 + 25,336 ¡
- Rankings: 0
- Reviews: 0
- Discounts: 0
- Videos: 5
- RSS: Subscribe
Points
Not found ☹️
Rankings
Not found ☹️
Lists
Not found ☹️
Reviews
Be the first to review!
Additional Information
- Category:
Android Apps›Business - OS:
Android 4.1 and up - Size:
16 Mb - Content Rating:
Everyone - Google Play Rating:
4.1(94) - Updated:
- Release Date:
Contacts
- Website:
http://www.rsupport.com
You may also like
-
- Visual Support
- Android Apps: Business By: SightCall
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 421 Version: 7.1.2 Build 1 The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your ...
-
- Visual Matrix Mobile
- Android Apps: Business By: Visual Matrix
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 38 Version: 2.9.0 VM Mobile is an innovative application that enables hoteliers to gain the full benefits of VM Cloud. VM Mobile allows hoteliers to keep a pulse on their hotel s key performance ...
-
- Visual Voicemail by MetroPCS
- Android Apps: Business By: Metro by T-Mobile
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 44,060 Version: New MetroPCS Voicemail keeps getting better and better! With Visual Voicemail you can listen to messages in any order, respond in one click, update your contacts, and easily manage your ...
-
- Now Support
- Android Apps: Business By: ServiceNow
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 77 Version: New Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill ...
-
- Faveo Support
- Android Apps: Business By: Faveo Helpdesk
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 7 Version: 3.1.0 Faveo is a Ticket support system, specially designed to cater the needs of SME's With Faveo support app now you can easily get in touch with Ladybird team and get solutions to your ...
-
- Zendesk Support
- Android Apps: Business By: Zendesk Inc
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 7,552 Version: 2.43.1 Support for Android is built for agents, team leads, and managers on-the-move. A fast and secure productivity tool that gives you visibility of your account in real-time. Get ahead of ...
-
- SAS Visual Analytics
- Android Apps: Business By: SAS Institute Inc.
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 1 + 233 Version: 2024.04.0 Description: SAS® Visual Analytics empowers decision makers with business reports and dashboards anywhere, anytime! The SAS® Visual Analytics App, part of the SAS Visual Analytics ...
-
- GoToAssist Support - Customer
- Android Apps: Business By: GoTo Technologies USA, Inc.
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 135 Version: 2.3.1-10 ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST. The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
-
- Industry Online Support
- Android Apps: Business By: Siemens AG
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 1,420 Version: 5.4.4 With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere. The app supports you, for example, in the ...
-
- BeyondTrust Support
- Android Apps: Business By: BeyondTrust Corporation
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 279 Version: 2.2.19-a4cdef93 You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the ...
-
- Knox Remote Support
- Android Apps: Business By: Samsung EMM Developer
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 236 Version: 24.04(240222150) Knox Remote Support is a remote troubleshoot solution which allows IT admins to remotely connect to the user's device of Knox cloud services. Knox Remote Support provides: - Remotely ...
-
- MobileSupport - RemoteCall
- Android Apps: Business By: RSUPPORT Co., Ltd.
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 1,242 Version: 7.4.4.502 Rsupport s MobileSupport RemoteCall application allows support representatives to remotely access customers mobile devices to identify and resolve issues in real-time. With ...
-
- PVH - Police Visual Handbook
- Android Apps: Business By: Force IT Solutions Ltd (FITS)
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 29 Version: 5.6.0 A fully indexed and cross referenced handbook of policing with guidance and law appropriate to England and Wales. It provides a one shop solution for: uniformed constables and ...
-
- Jack Henry Support
- Android Apps: Business By: Jack Henry and Associates, Inc.
- Free
- Lists: 0 + 0 Rankings: 0 Reviews: 0
- Points: 0 + 6 Version: 1.4.2 Obtain support for your Jack Henry products through the Jack Henry support app. You can use this app to create, view, and manage your self-service support and client work request ...